Cookie Policy
Last updated: 1 September 2026
This Cookie Policy explains how Craftcoat uses cookies and similar technologies when you visit our website.
Craftcoat is a trading name of Express Global Products Ltd.
This policy should be read alongside our Privacy Policy, which explains more generally how we collect and use personal information.
What Are Cookies?
Cookies are small data files that websites can place on your computer, phone, tablet or other device when you visit them.
Cookies can perform a variety of functions. For example, they can allow an online shop to remember items placed in your basket, keep you signed into your account, remember preferences, understand how visitors use the website and measure the effectiveness of advertising.
We may also use technologies that perform similar functions, including pixels, tags and other tracking technologies. References to “cookies” in this policy include these similar technologies where appropriate.
How Craftcoat Uses Cookies
The Craftcoat website may use cookies for purposes including:
- operating the website and online shop;
- maintaining your shopping basket;
- enabling checkout;
- keeping customer accounts secure;
- remembering website preferences;
- preventing fraud and improving security;
- understanding how visitors use our website;
- measuring website performance;
- measuring the effectiveness of advertising;
- understanding how customers find Craftcoat; and
- providing relevant advertising where permitted.
Cookies generally fall into the categories described below.
Strictly Necessary Cookies
Some cookies are necessary for the Craftcoat website and online shop to function correctly.
These may be used for purposes such as:
- maintaining your shopping basket;
- processing checkout;
- maintaining secure customer sessions;
- allowing customer accounts to function;
- remembering privacy and cookie choices;
- preventing fraud;
- maintaining website security; and
- providing essential ecommerce functionality.
Because these cookies are necessary to provide the website or services you request, they cannot normally be switched off through our cookie consent controls.
You can configure your browser to block cookies, but doing so may prevent parts of the Craftcoat website or checkout from functioning correctly.
Analytics Cookies
We may use analytics technologies to understand how visitors interact with the Craftcoat website.
This may include Google Analytics and similar services.
Analytics may help us understand information such as:
- how many people visit our website;
- how visitors found Craftcoat;
- which pages are visited;
- which products are viewed;
- how visitors move through the website;
- how long visitors spend on particular pages;
- whether visitors encounter website problems; and
- how we can improve the website and customer experience.
Where required, analytics cookies will only be activated after the appropriate consent has been provided.
Advertising and Marketing Cookies
Craftcoat may use advertising and marketing technologies to measure advertising performance and provide more relevant advertising.
We may use services provided by platforms including:
- Google Ads
- Meta, including Facebook and Instagram
- TikTok
These services may use cookies, pixels, tags or similar technologies.
Depending on your cookie choices, these technologies may help us:
- measure whether an advertisement resulted in a website visit or purchase;
- understand which advertising campaigns are effective;
- build audiences for advertising;
- show advertising to people who have previously visited Craftcoat;
- reduce irrelevant advertising; and
- understand customer journeys between advertising platforms and our website.
These third-party providers may also process information collected through their technologies in accordance with their own privacy policies.
Where consent is required, these advertising technologies will only be activated after the appropriate consent has been provided.
Functional Cookies
We may use functional cookies to provide enhanced website features and remember choices you make.
For example, they may help remember preferences or support additional website functionality provided by Shopify apps or other services.
If these cookies are not essential to providing a service you have specifically requested, they may be subject to your cookie choices.
Third-Party Services
The Craftcoat website is operated using Shopify and may use third-party applications and services to provide additional functionality.
Depending on the services installed on our website, cookies or similar technologies may be used by providers including:
- Shopify;
- Google;
- Meta;
- TikTok;
- payment providers;
- review platforms;
- email marketing services; and
- other applications used to operate or improve the Craftcoat website.
The exact technologies used may change as we develop the Craftcoat website or change service providers.
Third-party providers may process information in accordance with their own privacy policies and terms.
Customer Reviews
We may use a third-party review service that allows customers to submit ratings, reviews, photographs or other content.
The review service may use cookies or similar technologies to operate its features, verify reviews, prevent abuse or understand how its services are used.
Email Marketing
Customers may choose to subscribe to Craftcoat marketing communications.
Our email marketing provider may use technologies that help us understand whether marketing communications have been delivered, opened or interacted with, where permitted by applicable law.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Your Cookie Choices
When you first visit the Craftcoat website, you may be presented with options allowing you to control the use of non-essential cookies.
Where required by applicable law, non-essential analytics and advertising technologies will not be activated until the appropriate consent has been provided.
You should be able to:
- accept non-essential cookies;
- reject non-essential cookies; and
- manage your cookie preferences.
Your decision will be remembered for an appropriate period, although you may be asked to confirm your choices again from time to time.
You can change or withdraw your consent using the cookie preference controls available on the Craftcoat website.
Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
Browser Cookie Controls
Most internet browsers also allow you to view, delete or block cookies through their settings.
Blocking all cookies may affect how the Craftcoat website operates. In particular, functions such as customer accounts, shopping baskets and checkout may not work correctly if essential cookies are blocked.
How Long Cookies Remain
Some cookies exist only while your browser is open and are deleted when you close it. These are commonly known as session cookies.
Other cookies may remain on your device for a specified period or until you delete them. These are commonly known as persistent cookies.
The duration of individual cookies depends on their purpose and the service that places them.
Changes to the Cookies We Use
The technologies used by ecommerce platforms, analytics providers, advertising networks and Shopify applications can change.
We may therefore update the cookies and technologies used on the Craftcoat website as our services develop.
We will update this Cookie Policy where appropriate to reflect material changes.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, technology, third-party services or applicable legal requirements.
The latest version will be published on the Craftcoat website with an updated revision date.
More Information About Your Privacy
For more information about how Craftcoat collects, uses, stores and shares personal information, please read our Privacy Policy.
Contact Us
If you have questions about our use of cookies or your personal information, please contact:
Craftcoat
A trading name of Express Global Products Ltd
Express Global Products Ltd
11 Mortimer Road
Cubley
S36 6DE
United Kingdom
Company Number: 12537003
VAT Number: GB 349 4645 64
Email: info@craftcoat.co.uk